SERVICEKS LLC

Privacy Policy

silasellers.com  |  Last updated: September 24, 2026

Serviceks LLC respects the privacy of its users and processes personal data in accordance with applicable data protection law. This Policy explains what data is collected through https://silasellers.com, why it is collected, how it is used and shared, and the rights available to users.

1. Data controller

Item

Detail

Notes

Controller

Serviceks LLC

New Mexico limited liability company

Address

8206 Louisiana Blvd NE, Suite A #4820, Albuquerque, NM 87113, USA

Registered office

Privacy contact

[email protected]

Rights requests and privacy enquiries

Website

https://silasellers.com

Covered by this Policy


2. Personal data collected

Serviceks LLC collects only the data needed for the purposes described below. Depending on how the website is used, the following categories may be processed:

Category

Examples

Source

Identification data

First name, last name, country

Provided by the user

Contact data

Email address, telephone number

Provided by the user

Transaction data

Products purchased, order date, amount, invoice details, billing address

Provided by the user and the payment provider

Payment data

Payment method, last four digits, authorisation status

Payment provider. Full card numbers are never received or stored

Account and usage data

Login records, course progress, downloads, support messages

Generated through use of the service

Technical data

IP address, device and browser type, operating system, pages visited, referral source

Collected automatically through cookies and similar technologies

Marketing data

Subscription status, opens and clicks, preferences

Generated through email and marketing tools

Content submitted

Messages, questions, testimonials, community posts

Provided by the user


Special categories of data are not requested. Users are asked not to submit health, biometric or other sensitive data through the website's forms or support channels.

3. Purposes and legal bases

Purpose

Description

Legal basis

Order processing

Delivering purchased products, granting access, issuing invoices

Performance of a contract

Customer support

Answering enquiries and managing incidents

Performance of a contract and legitimate interest

Account management

Creating and maintaining user accounts and access credentials

Performance of a contract

Commercial communications

Newsletters, offers and product information

Consent, or legitimate interest for existing customers regarding similar products

Analytics and improvement

Measuring traffic, improving content and user experience

Consent for non-essential cookies, otherwise legitimate interest

Advertising and remarketing

Measuring campaigns and displaying relevant advertising

Consent

Legal and accounting obligations

Tax records, accounting, responding to authorities

Compliance with a legal obligation

Fraud prevention and security

Detecting abuse, unauthorised access and payment fraud

Legitimate interest


4. Consequences of not providing data

Data marked as required in forms is necessary in order to process a purchase, grant access or respond to a request. Where it is not provided, the corresponding service cannot be delivered. All other data is optional.

5. Recipients and processors

Personal data is not sold. It may be shared with service providers acting on documented instructions from Serviceks LLC, under contracts that require confidentiality and appropriate safeguards. Typical categories are:

  • HighLevel Inc., also known as GoHighLevel and LeadConnector, which hosts the website and forms and provides the CRM, calendar, chat widget, email and SMS functionality.

  • Payment processors and billing platforms, including Stripe and PayPal where these are enabled at checkout.

  • Course, membership and community hosting platforms used to deliver the digital products.

  • Content delivery and security providers, including Cloudflare.

  • Analytics and advertising platforms, where consent has been given.

  • Accountants, auditors and legal advisers.

Data may also be disclosed to public authorities where required by law, and to a successor entity in the event of a merger, acquisition or transfer of business assets.

6. International transfers

Serviceks LLC is established in the United States, and some providers process data outside the user's country of residence. Where data originating in the European Economic Area, the United Kingdom or Switzerland is transferred, the transfer is carried out under an adequacy decision, Standard Contractual Clauses, or another lawful transfer mechanism, together with supplementary measures where appropriate. A copy of the relevant safeguards may be requested at [email protected].

7. Retention

Data

Retention period

Criterion

Account and product access data

For the duration of the account, then up to 3 years

Contract management and claims

Transaction and invoicing data

Minimum of 5 to 7 years

Tax and accounting obligations

Marketing data

Until consent is withdrawn, then blocked for proof purposes

Consent

Support correspondence

Up to 3 years from closure of the enquiry

Evidence and quality

Cookie and analytics data

As stated in the Cookie Policy

Consent and provider settings


8. Rights of the user

Subject to applicable law, users may exercise the following rights:

  • Access: obtain confirmation of whether their data is processed and a copy of it.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure: request deletion where the data is no longer necessary.

  • Restriction: request that processing be limited in specific circumstances.

  • Objection: object to processing based on legitimate interest, including profiling for marketing.

  • Portability: receive their data in a structured, commonly used, machine-readable format.

  • Withdrawal of consent: withdraw consent at any time, without affecting the lawfulness of prior processing.

  • Complaint: lodge a complaint with the competent supervisory authority.

Requests may be sent to [email protected], stating the right being exercised. Verification of identity may be requested. Requests are answered within one month, extendable where the request is complex.

Residents of California and other United States privacy states

Residents of states with comprehensive privacy legislation may request disclosure of the categories and specific pieces of personal information collected, request deletion or correction, and opt out of the sale or sharing of personal information and of targeted advertising. Serviceks LLC does not sell personal information for monetary consideration. Where advertising cookies are used, this may constitute sharing for cross-context behavioural advertising, which can be refused through the cookie banner or by contacting [email protected]. Users will not be discriminated against for exercising these rights, and an authorised agent may submit a request on their behalf.

9. Automated decision-making

No decisions producing legal effects or similarly significant effects are taken solely by automated means. Segmentation may be applied to marketing communications so that content is relevant to the recipient.

10. Security

Technical and organisational measures appropriate to the risk are applied, including encrypted connections, access control, restricted permissions and provider selection criteria. No system can be guaranteed absolutely secure. Where a personal data breach is likely to result in a high risk to users, they will be notified in accordance with applicable law.

11. Minors

The website and its products are aimed at persons aged 18 and over. Data relating to minors is not knowingly collected. Where it is identified, it is deleted. A parent or guardian who believes a minor has provided data may write to [email protected].

12. Changes to this Policy

This Policy may be updated to reflect changes in the service or in applicable law. The version in force is the one published on the website, with its date of last update. Substantial changes are notified by email or by a prominent notice on the website.